General Parts and Labor Warranty

This Warranty applies to all purchases from PC Pitstop.

If you have an Annual or Monthly Service Contract with PC Pitstop and purchased the equipment thru PC Pitstop you have an extended warranty which can be found here 

Revised 07/20/13 
PARTS AND LABOR WARRANTY INFORMATION
New Computer systems sold by or built by PC Pitstop carry a 2 year warranty on both parts and labor.  Certain exclusions may apply. 

GENERAL PARTS AND LABOR WARRANTY

PC Pitstop warrants, to the original purchaser of every new unit, the computer and all parts thereof, to be free from defects in material, under normal and proper use PC Pitstop's obligation under this warranty is limited to a period of 24 months from the date of original purchase.


Any parts, covered under this warranty, that are determined by PC Pitstop to have been defective, within the above said period, are limited to the repair or replacement, including labor charges, of defective parts or assemblies. Warranty does not include data recovery efforts or setup of personal software, email, programs.  The labor warranty shall include pre-approved standard straight time labor charges only and reasonable travel time, as determined by PC Pitstop.   


WARRANTY CLAIMS

All claims for labor or parts must be made directly through PC Pitstop.  All claims should include: proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.   All claims should be filed within 30 days of completed repair or the warranty claim could be refused.

THINGS NOT COVERED BY THIS WARRANTY

PC Pitstops sole obligation under this warranty is limited to either repair or replacement of parts only, subject to the additional limitations below.  This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.  
                                                                
Revised 07/20/13 
 NO CONSEQUENTIAL DAMAGES:

PC Pitstop is not responsible for economic loss; profit loss; or special, direct, indirect, or consequential damages, including without limitation, losses or damages arising from DATA claims whether or not on account of hard drive or software failure.  Service contract clients see here for your warranty and service details

WARRANTY IS NOT TRANSFERRABLE:

This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered.  Any such assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.  

IMPROPER USE:

PC Pitstop assumes no liability for parts or labor coverage for component failure or other damages resulting from improper usage or installation or failure to maintain product. Service contract clients see here for your warranty and service details

ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD: 

PC Pitstop is not responsible for the repair or replacement of any parts that PC Pitstop determines have been subjected after the date of delivery to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.  

IMPROPER ELECTRICAL CONNECTIONS: 

PC Pitstop is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, the use of extension cords, low voltage, or voltage drops to the unit.  

NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: 

There are no other warranties, expressed, implied or statutory, except the parts & labor warranty. The warranty are exclusive and in lieu of all other warranties, including implied warranty and merchantability or fitness for a particular purpose.  There are no other warranties which extend beyond the description on the face hereof.  

PC PITSTOP owns all parts removed from repaired products. PC Pitstop uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If PC Pitstop repairs or replaces a product, its warranty term is not extended.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). PC PITSTOP'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

PC PITSTOP DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to PC Pitstop's warranty only. For provisions of any on-site service contract covering your system, Service contract clients see here for your warranty and service details

 

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